Capabilities Matrix

Every product area on the HqO Rex Platform, the modules within it, and the integrations that extend them. Items in Beta are noted; net-new integrations are delivered through Enterprise Development.

CRM

Buildings, tenants, users, vendors, and leases.

CategoryCapabilitiesIntegrationsStatus
Buildings, Tenants & UsersPortfolio + Building Manager, User Manager, Tenant Manager8 integrationsGA
VendorsVendors—GA
LeasesLeases—GA

Experience

Content, communication, surveys, and events.

CategoryCapabilitiesIntegrationsStatus
ContentContent Management System (CMS), Content Management System (CMS) - Company Directory—GA
CommunicationCommunications—GA
AudiencesAudiences—GA
App ExperienceConsumer Web & Mobile App - Onboarding, Consumer Web & Mobile App - Utility Buttons—GA
SurveysSurveys—GA
EventsServices & Events - Events, Services & Events - Services1 integrationGA
Transportation & ParkingIntegration options2 integrationsGA
Food & BeverageIntegration options1 integrationGA
ChannelsConsumer Mobile App - White-label App, Consumer Web App—GA

Operations

Resource management, requests, access, and visitors.

CategoryCapabilitiesIntegrationsStatus
Resource ManagementResource Booking6 integrationsGA
Visitor ManagementVisitor Management6 integrationsGA
Service RequestsService Requests3 integrationsGA
Digital AccessIntegration options11 integrationsGA
Access Control SystemsIntegration options7 integrationsGA
Emergency & SafetyIntegration options2 integrationsGA
Building SystemsBMS Digital Gateway, Room Control, Digital Twin—GA
REX Ops AI AgentREX Ops AI Agent—Beta

Intelligence

Reporting, custom reports, and AI insights.

CategoryCapabilitiesIntegrationsStatus
Standard ReportingProperty Analytics, Data Feed—GA
AssessmentsProperty Assessment, Leesman Essentials—GA
AI REX AnalystAI REX Analyst—Beta
Custom ReportsCustom Reports—GA